As Government continues to foster an environment for job-creation, as well as opportunities for young people to earn and be part of the ongoing development in the country, a new business process outsourcing (BPO) centre was on Thursday commissioned during a simple ceremony at Enmore by Senior Minister in the Office of the President with Responsibility for Finance and the Public Service Dr. Ashni Singh.
Dr. Singh was joined by Minister of Health Dr. Frank Anthony at the new facility. The BPO centre will see hundreds on the East Coast of Demerara and other surrounding areas being employed. A job fair was also held at the site where persons were able to sign up on the spot for an opportunity to be able to work at the centre.
The BPO centre is being operated by VChart Services which has successfully established its reputation in the field of Medical Billing /Revenue Cycle Management, becoming one of the choicest business partners with leading Healthcare providers across the United States of America. It has centers in India, USA, and Guyana, where calling and voice functions, primarily, are handled. All centers are HIPAA Compliant, and the Company has obtained SOC2 Certification. affiliated with medical billing services and revenue cycle management.
Addressing a large number of young people at the commissioning ceremony, Dr. Singh reaffirmed Government’s commitment to partnering with the Business Processing Outsourcing sector to enable its growth and expansion in the country.
Meanwhile, the centre will train individuals to provide back-office support for hospitals across Guyana.
Minister of Health Dr. Frank Anthony, who also spoke at the forum, explained that the Ministry of Health recognised the importance of electronics and digital health and has been working to create a digital health department.
“Things like medical imaging…there are special software that has been developed that can do the interpretation of medical imaging, but sometimes you need a mental transcriptionist to help to put together the patient’s information and all that. So that’s something that I think over time we’ll be able to work on. But there are lots of connections between what we’re doing right now in the health sector and what is happening, or what would happen in this facility,” Dr. Anthony further related.
VChart Services Guyana’s CEO Mr. Vinayak Shankar, who travelled from India for the opening and also spoke at the ceremony, pointed out that the journey of VChart in Guyana began in 2001, adding that VChart wants to put Guyana on the world map for back-office services. He also recognised Government’s efforts in supporting the growth and expansion of VChart in Guyana.
VChart opened its first office in 2023 in Georgetown and expanded to Tuschen in 2024. (Extracted and Modified from DPI)
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