Modernising CJIA takes priority in meeting with SITA Executives

The Chief Executive Officer (CEO) of the Cheddi Jagan International Airport (CJIA), Ramesh Ghir, recently concluded a meeting with the President of SITA (Société Internationale de Télécommunications Aéronautiques) and other senior executives to advance the airport’s ambitious technology roadmap.

The primary focus of the discussion was CJIAC’s plan to integrate biometrics and leverage SITA’s cutting-edge technology to significantly enhance service quality and reduce processing times for passengers.

Ghir emphasised that this initiative is central to President Dr Irfaan Ali’s vision of transforming CJIAC into a modern, efficient, and technologically advanced gateway that embraces digital solutions to enhance the overall passenger experience.

During the meeting, he outlined several key technology deployments required to meet this vision:

• Self-Check-In Kiosks: SITA was specifically tasked with working closely with airlines operating at CJIAC to ensure seamless provisioning and availability for passengers to utilise the self-check-in kiosks currently in the airport terminal.
• Off-Airport Services: Ghir also outlined his forward-thinking vision for deploying Flight Information Display Systems (FIDS) and Self-Check & Baggage Tag Printing at major international hotels across Guyana, offering passengers the convenience of starting their airport procedures before they arrive.
• Reduced Processing Times: To further streamline the departure process, he requested SITA to cater for Curb Side Check-in and Self Bag Drop services, which are critical steps in reducing processing times for departing passengers.

SITA’s executives affirmed their strong commitment to the region, assuring the CEO that Guyana is considered a critical market for the company.

As such, the team pledged to deploy their latest technology solutions to meet the high expectations of the travelling public and support. CJIAC in its transformation into a regional leader in passenger processing and biometrics adoption.

The CJIAC and SITA teams have committed to working closely together to implement these technological upgrades, marking a major step toward realising a more seamless, efficient, and modern travel experience at Guyana’s main international hub.