New Flopay service set to boost digital payments across Guyana

Demerara Bank Limited (DBL) has announced a strategic partnership with Flowcatalyst Technology and Consulting Inc. (FTC Inc.), a Guyana-based financial technology company, to support the launch of Flopay, a new payment facilitation service designed to expand access to modern card payment solutions for businesses across Guyana.

As an innovator in the Payments space, Flopay aims to reduce challenges faced by merchants in the local economy.

Market data indicates challenges in accessing affordable, reliable, and well-supported card acceptance solutions along with high fees, limited competition, and minimal access to transaction data and business insights particularly among micro, small, and medium-sized enterprises.

Under the Visa and Mastercard payment facilitator (Payfac) model, Demerara Bank enables FTC Inc. to provide card acceptance services in Guyana.

Through this partnership, merchants can begin accepting card payments without changing their existing banking relationships, while benefiting from competitive service fees, improved customer support, and enhanced reporting capabilities.

The Flopay solution includes modern wireless Android POS terminals with no upfront hardware cost, merchant management software, and access to a mobile application and online portal. These tools allow merchants to view transactions in real time, manage refunds and chargebacks, and access analytical dashboards that provide insights into sales trends and business performance.

By reducing reliance on cash, Flopay aims to improve transaction security, operational efficiency, and customer convenience, while supporting broader financial inclusion objectives. Increased electronic payment acceptance also positions local businesses to participate more fully in Guyana’s rapidly evolving economy, serving cardholders from more advanced economies who have come to expect payment solutions from the largest to the smallest transaction being performed.

Flopay was officially introduced at a launch event on 13 February 2026, where attendees had the opportunity to experience live demonstrations and learn more about this innovative service offering.

Chairman of DBL, Komal Samaroo, says the launch of Flopay is a giant leap forward for the business sector as well as for citizens, making it safer and easier to undertake transactions. He said the benefits of this transformative technological service will unfold in the coming years.

“I believe that this technology, and this service, that we’re launching…will result in a culture change in the way we do things in Guyana and in the way, businesses operate, particularly the small business sector across the length and breath of this country,” Samaroo posited.

The Bank’s partner in this initiative, FTC Inc., was founded by Canadian-based Guyanese, Aleema Seadath, a payment expert with over 21 years of experience in the global financial service industry working with United States-based Visa Inc.

According to Seadath, Guyana is moving forward rapidly and the country’s payment system must also advance. “Today, we take meaningful step towards that direction.”

She pointed out that moving to a technology-based system opens open financial opportunities especially for small businesses.

“When small business accepts only cash, opportunity is limited. Cash restricts who can buy, it restricts how much and it restricts how far a business can grow. Flopay was built to remove barriers. Flopay enables merchants to accept digital payments simply and securely. It operates under the sponsorship of Demerara Bank. Merchants’ fund remains completely with their banks… We do not replace banks. We enable transactions. We focus on the outer core of payments,” the FTC founder stated.

Similarly, Demerara Bank’s Chief Executive Officer, Dowlat Parbhu, noted that the launch of is another meaningful step in Guyana’s journey towards a modern, and digital financial ecosystem. He said, “This partnership is more than technology, it’s about vision, collaboration and nation-building… Flopay presents access, efficiency and empowerment.”