By Tracey Khan – Drakes
During an exclusive interview and tour of the hotel by iNews on Wednesday, February 05, Mr. Grisi boasted of the high quality of service the hotel will offer when it is open for business.
“The idea is to do the Marriott service standard, as a Marriott managed property; we are obligated to provide the same level of service here as anywhere else.”
“My expectation is that the hotel is going to do very well, we are certain that the hotel is going to fulfill a need of having a hotel with this caliber; we have a sales department that is in this town, but we have a global sales organization that is helping us to make sure that all the companies that they have to do business with, they are going to come do business at the Marriott here.”
“Obviously considering that there is no hospitality industry here, we are going to be doing a lot of training and that’s why we started early on the training…we are also doing cultural, hospitality and services training.”
The hotel’s 230 employees will offer the same quality service that it offers to it’s over 4,000 hotels worldwide.
“I am not from Guyana and I don’t have anything to do with that, so I am maintaining myself as a neutral, because we are operators, we are here to operate a hotel not to make any kind of comments on the political situation in the country.”
The hotel also has five boardrooms and an open style kitchen to allow patrons to dine in the restaurant and watch their meals being prepared by their expert chefs.
Its indoor gym will cater mainly for its guest but membership will eventually be offered to members of the public. In addition, daily passes will also become available once the hotel is open to the public.
